Privacy Policy - Effective Date: 04/20/2025
Discovery Concierge Services, DBA Disco
Driver Privacy Policy
Discovery Concierge Services, doing business as Disco ("Disco," "we," "our," or "us"), values your privacy. This Privacy Policy outlines how we collect, use, share, and protect personal information about drivers ("Drivers," "you," or "your") who use our technology platform.
1. Information We Collect
We may collect the following personal information from Drivers:
· Name, address, phone number, email address
· Driver’s license details and vehicle registration information
· Insurance policy information
· Bank account or payment information for disbursing payments
· Location data to track trip status and availability
· Communications between Drivers and Customers
2. How We Use Your Information
We use your personal information to:
· Provide access to and maintain the Disco platform
· Connect you with potential Customers
· Facilitate payment transactions
· Monitor compliance with our Terms & Conditions
· Respond to inquiries, provide customer support, and resolve disputes
· Ensure safety, security, and integrity of our platform and services
· Comply with applicable legal obligations
3. Communication via SMS Notifications and Alerts
By using the Disco platform, you expressly consent to receiving SMS text messages and notifications from Disco. These messages may include:
· Notifications about new trip requests
· Trip status updates (e.g., confirmations, cancellations, modifications)
· Payment-related updates and transaction confirmations
· Alerts regarding important updates, platform news, or policy changes
You acknowledge that messaging and data rates may apply, and you may opt out of these communications at any time by contacting Disco directly, acknowledging that opting out may impact your ability to effectively receive and respond to trip requests.
4. Information Sharing and Disclosure
We may share your personal information with:
· Customers using the platform to facilitate your transportation services
· Third-party service providers who perform services on our behalf (e.g., payment processors, SMS service providers)
· Regulatory or governmental authorities when required by law or in response to a legal request
· Other parties with your consent or at your direction
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free.
6. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Your Rights and Choices
You may request to access, correct, update, or delete your personal information by contacting Disco at [Insert Contact Information].
8. Changes to This Privacy Policy
Disco may periodically update this Privacy Policy. We will inform you of any significant changes via SMS, email, or through platform notifications. Your continued use of our services after any update indicates your acceptance of the revised Privacy Policy.
9. Contact Us
For any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
team@discoveryconciergeservices.com
Discovery Concierge Services, DBA Disco
Nevada, USA
By using the Disco platform, you acknowledge you have read and understand this Privacy Policy and expressly consent to the practices described herein, including receiving SMS notifications and alerts as part of your relationship with Disco.